General Manager

Strategic Leadership

Develop and execute company-wide strategies in line with business objectives

Identify growth opportunities, new markets, and service innovations

Align all functions to deliver on company vision and goals

Operational Management

Oversee daily operations across logistics, sales, finance, HR, and customer service

Ensure efficient, compliant, and high-quality operations across all business areas

Drive process improvements, automation, and operational excellence

Financial & P&L Management

Develop budgets, forecasts, and cost control initiatives

Monitor KPIs and implement corrective actions to achieve targets

People & Culture

Lead, mentor, and develop senior leadership and department heads

Foster a performance-driven, accountable, and collaborative culture

Drive talent acquisition, retention, and development

Stakeholder Management

Build and maintain strong relationships with clients, vendors, partners, and regulators

Serve as the primary point of contact for senior leadership, board members, and key stakeholders

Represent the company externally in industry forums and client engagements

Performance & Reporting

Establish performance metrics across departments and review results regularly

Provide insights and updates to leadership and stakeholders on operational and financial performance

Ensure alignment of strategy with execution

Qualifications & Experience

Bachelor’s degree in Business, Management, or related field (MBA preferred)

8–15+ years of progressive leadership experience, including multi-functional or GM roles

Proven experience managing P&L, multi-department teams, and complex operations

Strong strategic thinking, decision-making, and execution skills