Admin Manager

Job Summary: We are looking for a dedicated and efficient Operations Manager to oversee the daily operations of our coworking space. The ideal candidate will ensure operational excellence, member satisfaction, facility maintenance, and vendor management while fostering a positive, collaborative environment.

Key Responsibilities:

1.Community & Member Satisfaction:

• Create a friendly, professional atmosphere for members.
• Resolve member issues promptly and manage onboarding/offboarding smoothly.

2.Facility & Equipment Management:

• Ensure the availability of key facilities (Wi-Fi, pantry, printers).
• Manage maintenance requests and ensure cleanliness and security.

3.Vendor & Supplier Management:

• Manage vendor relationships and ensure quality service delivery.
• Ensure compliance with procurement processes.

4.Budgeting & Financial Oversight:

• Manage the monthly operational budget and expenses.
• Identify cost-saving opportunities while maintaining quality standards.

5.Operational Process & Workflow Management:

• Maintain efficient operational processes and monitor KPIs.
• Streamline workflows for improved member experience.

6.Team & Collaboration:

• Oversee housekeeping, security, and maintenance teams.
• Ensure clear communication to meet operational goals.

7.Health & Safety Compliance:

• Ensure the coworking space complies with health and safety regulations.

Key Skills & Qualifications:

• Proven experience in operations management with a focus on efficiency and problem-solving.
• Strong facility and vendor management skills.
• Financial acumen with budget management experience.
• Proficient in MS Excel and other office tools.
• Strong communication, leadership, and interpersonal skills.
• Ability to resolve challenges and maintain a positive environment.

Eligibility:

• 2-5 years of experience in operations management, preferably within a coworking space.
• Experience in facility management and vendor coordination.
• Proficient in MS Excel and other office tools.
• Excellent organizational and communication skills.

Why Join Us:

• Opportunity for growth in a dynamic coworking space.
• Be part of a team that values operational excellence and collaboration.

If you're passionate about creating an optimal coworking environment, apply now to join us as an Operations Manager!