Admissions Coordinator / Academic Counsellor – Thane (Onsite)

Location: Thane, Maharashtra (Work from the office)

Company: Boston Institute of Analytics (BIA)

About Boston Institute of Analytics (BIA)

The Boston Institute of Analytics (BIA) is a fast-growing professional education and EdTech organization focused on delivering industry-relevant programs in data analytics, data science, artificial intelligence, business analytics, and emerging technology domains. The institute works closely with students and working professionals to help them upgrade their careers through structured learning pathways, mentorship, and industry exposure.

At BIA, admissions and student counseling play a critical role in guiding learners toward the right career decisions. We are expanding our admissions operations team and looking for motivated professionals who can actively engage with prospective students and support them throughout the enrollment journey.

Role Summary

We are hiring an admissions coordinator / academic counselor to support our counseling and admissions team. This is a core operational and coordination role focused on student engagement, structured follow-ups, counseling coordination, CRM management, and admissions execution.

This role is NOT field sales or marketing. Candidates will work primarily with warm leads and student inquiries, ensuring timely follow-ups, accurate information sharing, and smooth admission processing.

The ideal candidate is someone who enjoys interacting with students daily, managing multiple conversations, tracking follow-ups systematically, and working in a process-driven environment.

Key Responsibilities

Student Follow-Ups & Lead Engagement

• Conduct daily follow-ups with prospective students through calls, WhatsApp, and emails
• Engage with warm leads generated through marketing and inquiry channels
• Understand student requirements, career goals, and course suitability
• Handle objections professionally and maintain consistent engagement
• Move candidates effectively through the admissions funnel

Counseling Coordination & Academic Guidance

• Schedule and coordinate video counseling sessions via Zoom or Google Meet
• Explain course structure, curriculum highlights, eligibility criteria, and timelines
• Assist students in understanding career outcomes and learning pathways
• Coordinate with senior counselors for final discussions and closures
• Ensure a professional and supportive counseling experience

CRM Management & Data Accuracy

• Maintain accurate and real-time updates of all student interactions in CRM systems
• Track follow-ups, reminders, call outcomes, and student status updates
• Ensure no lead is missed through systematic follow-up scheduling
• Maintain organized student databases using CRM, Excel, or Google Sheets
• Generate basic reports related to lead status and engagement progress

Admissions & Enrollment Support

• Guide students through application submission and documentation processes
• Assist candidates in completing enrollment formalities
• Coordinate fee payment processes and confirmation updates
• Act as the primary point of contact during the pre-admission journey
• Support onboarding coordination after successful enrollment

Reporting and Performance Tracking

• Maintain daily call and follow-up tracking reports
• Share updates on hot, warm, and converted leads
• Support admissions conversion tracking and reporting
• Collaborate with counseling and operations teams to improve conversion outcomes

Ideal Candidate Profile

Must Have Skills

• Minimum 1 year experience in EdTech admissions, academic counseling, inside sales, or education coordination
• Strong verbal communication skills in English and Hindi
• Confidence in handling student conversations and follow-ups
• Hands-on experience using CRM tools, Excel, or Google Sheets
• Strong organizational and multitasking abilities
• Ability to work from office in Thane on a full-time basis

Good to Have Skills

• Experience in analytics, IT training institutes, or professional education companies
• Familiarity with online counseling tools such as Zoom or Google Meet
• Understanding of admissions funnels or lead lifecycle management
• Exposure to inside sales or telecounseling environments

Who is this role not for?

• Candidates looking for remote or work-from-home opportunities
• Profiles focused purely on marketing, HR, or field sales roles
• Freshers without calling, counseling, or follow-up experience

Why join the Boston Institute of Analytics?

• Stable and growing EdTech organization with strong industry demand
• Structured and process-driven work culture
• Clear career progression into senior counselor and Admissions Manager roles
• Opportunity to work closely with career-focused learners and professionals
• Skill development exposure in admissions operations and student counseling
• Supportive team environment with defined workflows (No field sales)

Compensation & Work Details

Salary Range: ₹3 – ₹5 LPA

Employment Type: Full-time

Work Mode: Onsite (Thane Office)

Preferred Joining: Immediate or Short Notice Candidates

If you are passionate about guiding students, managing structured follow-ups, and contributing to a growing education organization, we encourage you to apply and become part of the BIA admissions team.