Assistant Manager

We are looking for an energetic and customer-focused Assistant Manager to support daily spa operations, manage staff, and ensure excellent guest experiences. The role involves supervising the front desk and therapists, maintaining service quality, handling customer queries, and supporting sales targets through memberships and upselling.

Key Responsibilities:

• Oversee day-to-day spa operations.
• Supervise and motivate staff for service excellence.
• Handle customer queries and resolve complaints.
• Support sales, memberships, and revenue growth.
• Maintain hygiene, discipline, and professional standards.

Requirements:

• 2–4 years of experience in spa/wellness/hospitality.
• Strong communication & leadership skills.
• Knowledge of spa services/products preferred.
• Flexible with shifts, weekends, and holidays.