Assistant Restaurant Manager

Job Title: Assistant Restaurant Manager (ARM)Brand: SOCIAL

Location: As per business requirement

Reporting To: Restaurant Manager

Role SummaryThe Assistant Restaurant Manager (ARM) supports the Restaurant Manager in overseeing day-to-day operations of the outlet, ensuring exceptional guest experience, smooth service operations, team management, cost control, and adherence to brand standards.

• Key ResponsibilitiesOperations & ServiceEnsure smooth daily operations of the restaurant during assigned shifts
• Maintain high standards of service quality and guest satisfaction
• Handle guest feedback, complaints, and service recovery effectively
• Ensure adherence to SOCIAL brand SOPs and service guidelines
• Team ManagementAssist in staff scheduling, deployment, and shift planning
• Train, guide, and motivate team members to deliver best performance
• Monitor staff grooming, discipline, and productivity
• Support recruitment, onboarding, and training of new team members
• Sales & RevenueDrive sales through upselling, promotions, and service initiatives
• Ensure achievement of daily and monthly sales targets
• Monitor average check value, table turns, and guest engagement
• Cost Control & InventoryAssist in controlling food, beverage, and operational costs
• Support inventory checks, stock control, and vendor coordination
• Minimize wastage and ensure optimal resource utilization
• Hygiene, Safety & ComplianceEnsure compliance with FSSAI, HACCP, and safety standards
• Maintain cleanliness and hygiene across FOH and BOH areas
• Follow all statutory and company compliance requirements
• Reporting & CoordinationMaintain shift reports, sales summaries, and operational MIS
• Coordinate with kitchen, bar, and support teams for seamless service
• Act as Manager on Duty (MOD) when required
• Desired Skills & CompetenciesStrong leadership and people management skills
• Excellent communication and guest-handling abilities
• Good understanding of restaurant operations and service flow
• Problem-solving mindset with attention to detail
• Ability to work in rotational shifts and high-pressure environments
• Experience & Qualifications3–6 years of experience in / Casual Dining / Hospitality
• Prior experience as Shift Manager / Supervisor preferred
• Graduate/Diploma in Hotel Management is an advantage

ALCOHOL KNOWLEDGE IS A MUST