Assistant Store Manager

About the Role:

This will be a key role within the Flipkart Supply Chain, responsible for end-to-end store operations. The individual will independently manage a large team and ensure high customer NPS for all orders while maintaining the lowest cost of operation.

Operating a store.

* Ensuring lowest cost store operations with high On-Time In-Full (OTIF) rates.

* Developing the last mile network and maintaining a healthy pipeline for recruitment.

* Mapping the locality in terms of catchment and ensuring serviceability.

* Having a keen eye on localization of the assortment.

* Market Development activities and implementation of marketing campaigns.

* Achieving High NPS from customers.

* Ensuring in-stock availability.

* Team development, training, and keeping attrition under required levels.

* Optimizing store layout and implementing Kaizen principles to achieve best-in-class pick-to-dispatch (P2D) times.

* Ability to maintain good relationships with external stakeholders impacting store operations.

#To succeed in this role, you should have the following Key Skills:

* Process optimization and operational efficiency.

* Warehouse Expertise.

* Last Mile delivery.

* Customer engagement.

* Inventory control.

* Team leadership and employee development.