Business Development Executive (BDE)

• Revenue Generation:
• Achieve monthly/quarterly targets through enrolments set by the Departmental Head
• Customer Acquisition & Meetings:
• Conduct 18–25 meetings per week with SME/entrepreneur prospects to pitch offerings and close deals.
• Lead Management:
• Track and follow up on all incoming leads from CRM, reviewers, campaigns, and references.
• Sales Presentations & Consultations:
• Conduct structured solution-selling presentations based on smmart's sales frameworks (SPANCO, SPIN, Burgers).
• Conversion & Closures:
• Handle objections, offer solutions, and ensure quick conversion from inquiry to closure.
• CRM Reporting & Documentation:
• Maintain up-to-date, accurate records of meetings, lead progress, closure details, and pipeline forecasts in DAR / CRM.
• Client Servicing Coordination:
• Ensure post-enrolment formalities adherence, coordinate handover to the Review & Delivery team for seamless onboarding.
• Feedback & Testimonials:
• Gather client reviews, testimonials, and referrals post-conversion for continued brand credibility.
• Seminar & Workshop Enrolments:
• Ensure conversion of footfalls from smmart workshops/seminars into full program enrolments.

KRA :

Revenue Generation

Lead Conversion Rate

Client Meetings

CRM Accuracy

Workshop/Seminar Conversions

Core Competencies & required skills: 

·        Excellent Communication & Negotiation Skills

·        High Energy with Strong Follow-up Discipline

·        Organized and Execution-Focused

·        Knowledge of CRM tools and data entry discipline

·        Problem-solving & Client Handling Capabilities

Ownership and Accountability