Channel Partner

Job Purpose

·        

The Channel Partner Executive is responsible for

providing end-to-end operational support to vendors and ensuring seamless

coordination between field and internal teams. The role includes managing

reports, handling escalations, supporting field deployments, and maintaining

inventory and device-related activities.

Role and Responsibility:    

·        

Provide deployment support to the Field Service

Executives (FSEs) of the assigned vendor.

·        

Resolve vendor queries and provide timely support

for field issues.

·        

Prepare and manage inventory reports and oversee

device tracking and handovers.

·        

Coordinate with the field team for daily reporting

and operational activities.

·        

Generate daily MIS reports covering installations,

rejections, and service status.

·        

Liaise with internal departments to address

operational requirements and escalate concerns when needed.

Educational Qualification

·        

Graduate in any stream

Skills and experience:

·        

Minimum 1-2 Year Exp in Merchant Acquiring Business

(POS)

·        

Strong understanding of merchant onboarding and

field deployment operations.

·        

Good In excel, MIS report preparation (e.g.

Installation, Service Report)

·        

Good communication and coordination skills to

interact with multiple stakeholders.