Chat Support Executive - Night Shift

AYT KPO LLP

Malad West, Mumbai/Bombay

₹17,000 - ₹20,000 monthly

Fixed

17000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 05 Jan 2026 - 18 Jan 2026 | Time: 12.00 pm - 06.00 pm...See details

Fast HR reply

54 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Walk-In Interview Timing : Monday; 5th January 2026 to Friday; 9th January 2026 between 12:00 Noon - 6:00 PM. 


Job Description: 


Walk-in interviews, includes a written test and a face-to-face interview. It will be held on Monday; 5th January 2026 to Friday; 9th January 2026 between 12:00 Noon - 6:00 PM


In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction.


Job Specification:


  • Freshers can apply.
  • Minimum qualification required is 12th pass.
  • Candidates must have good verbal and written communication skills in English.
  • Basic knowledge about computers and MS Office & Excel.
  • Familiarity with social media platforms and tools.


Night Shift: 7:00 PM - 4:00 AM // 9:00 PM - 6:00 AM // 10:00 PM - 7:00 AM

Job role

Work location

Dlh Park, Swami Vivekananda Road, Rani Sati Nagar, Sunder Nagar, Malad West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Customer service, Email Drafting, Good Communication Skills, Customer retention, Customer support, Customer satisfaction, Chat support, Detail-orientation, Email process, Customer care, Multi-Tasking, International BPO, Non-Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 28 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

05 Jan 2026 - 18 Jan 2026

Time

12.00 pm - 06.00 pm

Other instructions

Candidates must carry a copy of their updated CV/Resume.

About company

Name

AYT KPO LLP

Address

Dlh Park, Swami Vivekananda Road, Rani Sati Nagar, Sunder Nagar, Malad West, Mumbai, Maharashtra, India

Job posted by AYT KPO LLP

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