Client Relationship Executive

Customer Relationship Executive / Telesales / Telecaller profile,

✨ Job Opening: Customer Relationship Executive / Telesales / Telecaller , Company: Gluetape India Pvt. Ltd.

Location: 814/815, Chandak Unicorn, Off Veera Desai Road, Jeevan Nagar, Andheri West, Mumbai

Job Type: Full-Time | Day Shift | Office-Based

• 💰 Salary: ₹18,000 – ₹22,000 (Fixed)🎁 Incentives: Minimum ₹5,000 – Maximum ₹10,000 (High Incentives)🎯 Qualification & Experience12th Pass or Graduate (Any Stream)
• English not mandatory; Basic English acceptable
• 1–2 years of experience in telesales, customer relationship, telecalling, or inside sales
• Experience in handling customers and achieving sales/target-based roles preferred
• 🛠 Key ResponsibilitiesCustomer Interaction & Relationship ManagementMake outbound calls to potential and existing clients to promote products and services
• Build and maintain strong customer relationships
• Handle customer queries, provide product information, and ensure customer satisfaction
• Follow up regularly with clients to maintain retention and reactivation of inactive customers
• Sales & Revenue GrowthAchieve daily/weekly/monthly calling and sales targets
• Identify customer needs and recommend suitable products to increase sales
• Promote new products, offers, and cross-sell within the product portfolio
• Lead Management & ReportingMaintain accurate records of calls, inquiries, sales, and customer information in the CRM
• Ensure timely follow-ups and proper documentation
• Prepare daily/weekly performance reports
• Team Coordination (Basic)Coordinate with internal teams for smooth onboarding and order processing
• Share customer feedback with the team for improvement
• 💡 Skills & AbilitiesStrong communication and interpersonal skills
• Good convincing power and sales skills
• Ability to handle objections and close sales effectively
• Basic CRM handling and data entry skills
• Customer-focused and target-driven approach
• 🎓 Preferred BackgroundExperience in telesales, telecalling, customer service, or B2B/B2C calling
• Experience in industrial / distribution sector preferred
• Strong exposure to client communication and sales growth
• 🚀 Why Join Us?Fixed salary + High incentive earning potential
• Excellent career growth opportunities
• Supportive work environment
• Stable day-shift office job in a prime Mumbai location