Client Relationship Executive

Company Name: Eagle Security & Personnel Service

Website: https://eaglesps.com/

Position Title: CRE

Experience: 2+ year

Location: Mumbai (Goregaon East)

Job Description

Job Summary:

We are looking for a CRM Executive to manage customer interactions, maintain CRM data, and support the CRM team in delivering an excellent customer experience.

Key Responsibilities:

·        Maintain and update customer information in the CRM system.

·        Handle customer queries and coordinate with internal teams for quick resolution.

·        Generate daily/weekly reports from CRM for management review.

·        Support the CRM team with CRM-related tasks. (MIS report, presentation, etc)

·        Ensure smooth follow-up and timely communication with clients.

Requirements:

·        Good English and strong communication skills.

·        Knowledge of MIS, Advanced Excel, and good knowledge of PowerPoint (PPT).

·        Basic understanding of CRM tools.

·        Attention to detail and ability to work in a fast-paced environment.

Please share your updated CV at this number +91 86579 55614