Collection Executive / Officer

Senior Collection Executive

Mumbai Goregaon East

Exp : 3 to 5 Years

Job Summary:

The Collection Executive will be responsible for proactively contacting Bank branches to collect

outstanding payments for our maintenance and installation services. The ideal candidate will possess

excellent communication skills, a strong understanding of collection procedures, and the ability to

build and maintain positive relationships with clients.

Responsibilities:

Payment Collection:

• Make outbound calls to Bank branch personnel to follow up on outstanding invoices and

secure payment.

• Maintain accurate records of all collection activities, including call logs, payment promises,

and follow-up actions.

• Negotiate payment plans and resolve payment disputes in a professional and efficient

manner.

• Monitor and track outstanding balances and provide regular updates to the management

team.

• Generate and send payment reminders and statements to clients.

• Escalate overdue accounts to the appropriate internal teams for further action.