Coordinator

CORE SALES RESPONSIBILITIES

●    Support the meeting of sales targets through

○    Tracking and sharing client inquiries received on store cell phone, emails, social media, and all channels

○    Timely creation of quotes, presentations and other required documents/materials

●    Support the execution of proactive sales strategies

●    Prepare for and support prospective client meetings

●    Support company’s sales representatives/business development managers with required documents and materials

●    Prepare all data and documents for the accurate and complete hand over of orders for drawings and production

●    Update Order Management System with client order details

●    Support internal Production meetings

●    Ensure all client documents and correspondence are saved in appropriate folders in the Dropbox

●    Maintain internal upholstery catalogues and price lists

●    Support the regular updates of company’s sales/product presentations

DESIGN & PRODUCTION SUPPORT●    Coordinate and conduct site visits - measurements and markings, and send timely reports

●    Support timely approval of working drawings from clients

●    Monitor and follow up for client’s timely fabric, finish and hardware selections

●    Order fabrics & leather and hand them over in a timely manner

●    Coordinate logistics for sending samples and fabric books to clients

●    Support the follow up with clients for design & production related queries

●    Coordinate and support client inspection visits

●    Support coordination between client sites, logistics provider, and internal team for client deliveries

●    Track that client’s post-delivery snags and queries are being addressed in a timely manner

MARKETING SUPPORT●    Support the ideation and creation of marketing materials

●    Send regular WhatsApp broadcasts & emailers

MISCELLANEOUS●    Regularly update organisation tracking systems