CRM Manager

We are seeking a highly organised Customer Relationship Manager to join our dynamic team. The ideal candidate will play a key role in managing client relationships, expanding our international business network, and supporting overall sales operations.

Key Responsibilities:

1. Manage and maintain the company’s CRM system, ensuring accurate data entry, regular updates, lead tracking, and reporting.
2. Identify and approach new international companies to pursue export and import opportunities for steel products.
3. Develop and maintain strong relationships with existing and prospective clients.
4. Handle email correspondence and client communication under the guidance of the marketing team.
5. Coordinate with the sales and marketing teams to follow up on leads and business opportunities.

Requirements:

1. Strong organisational and communication skills.
2. Experience in CRM management and sales coordination.
3. Ability to identify and develop international business opportunities.
4. Proficiency in email communication and basic sales reporting.