Customer Care Executive

We are hiring for non-voice process.

Designation: Associate Customer Support

Process: Cibil (NonVoice- Email process)

Shift Timing: Girls: 8AM - 8PM (any 10hrs)

Boys: 8 AM-11PM (Any 10hrs)

Qualification: Graduate / Postgraduate

Experience: Minimum 1 year of relevant experience in the BFSI industry

Skills Required:

• Strong verbal and written communication skills in English and Hindi
• Good typing speed with accuracy
• Strong interpersonal and customer handling skills
• Ability to manage queries and resolve issues effectively

Roles & Responsibilities:

• Resolve banking-related issues and queries over email
• Manage customer emails with a focus on exceptional service and timely query resolution
• Actively respond to customer needs, concerns, and feedback appropriately
• Accurately document customer interactions and update records in the system

Salary:

12 months Experience: ₹3,00,000 (₹23,000 in-hand)

25 months Experience: ₹3,29,000 (₹25,000 in-hand)

37 months Experience: ₹3,59,000 (₹27,000 in-hand)

Interested can call or MSG ON THIS NUMBER- 8689948557 (Priyanka HR)