Customer Care Executive

Urgent openings For Email process- 5 Days working- Chandivali- 23k to 27k Salary

Job description

We are hiring for non-voice(Email process).

Designation: Associate Customer Support

Process: Cibil (NonVoice- Email process)

Shift Timing: Girls: 8AM - 8PM (any 10hrs) Boys: 8 AM-11PM (Any 10hrs)

5 days working & 2 rotational week-off

Qualification: Graduate / Postgraduate

Experience: Minimum 1 year of relevant experience in the BFSI industry 

Skills Required:

Strong verbal and written communication skills in English and Hindi

Good typing speed with accuracy

Strong interpersonal and customer handling skills

Ability to manage queries and resolve issues effectively

Roles & Responsibilities:

Resolve banking-related issues and queries over email

Manage customer emails with a focus on exceptional service and timely query resolution

Actively respond to customer needs, concerns, and feedback appropriately

Accurately document customer interactions and update records in the system

Salary:

12 months: 3,00,000 (23,000 in-hand)

25 months: 3,29,000 (25,000 in-hand)

37 months: 3,59,000 (27,000 in-hand)

Interested can call or MSG ON THIS NUMBER- 8689948557(Priyanka HR)