Customer Care Executive

City Credit Management LLP

Andheri West, Mumbai/Bombay

₹15,000 - ₹22,000 monthly

Fixed

15000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

77 applicants

Benefits include: Flexible Working Hours

Job Description

Job description

🚨 We Are Hiring - Customer Support Executive (Telecaller)! 🚨





📌 Position: Customer Support Executive (Paralegal Team)

 📌 Salary: ₹2.4 LPA - ₹3.0 LPA

 📌 Shift: Pure Day Shift (9 AM - 6:30 PM)

 📌 Work Schedule: 6 days/week (1 Saturday off/month)


Company Description


Single Debt is India’s first and only Debt Management Company, leading the #DebtFreeIndia mission with over 40 years of global experience. Our services are aimed at assisting individuals, families, and businesses in managing their debt through comprehensive debt management, budgeting, anti-harassment, and legal support. With over 50,000 successful cases and a client satisfaction rate of 94%, Single Debt is recognized as one of India & UAE's leading Debt Management companies. Featured in prestigious publications like Economic Times, DNA, Times of India, and more, we are committed to financial stability for our clients.



Role Description


As a Client Harassment Call Support Executive in the Paralegal Team, you will assist clients facing harassment due to debt issues. Your responsibilities will include handling calls related to harassment complaints, providing support, and ensuring clients receive legal guidance to resolve their issues.



Key Responsibilities:


Handle harassment complaints and provide support to clients.

Respond to client queries via phone and email.

Collaborate with the legal team to resolve issues and provide updates.

Maintain accurate records of client interactions and complaints.

Assist clients through onboarding and offer continuous support.


Qualifications:


Strong communication skills in English and Hindi.

Previous experience in customer support & Tele caller is a plus.

Knowledge of debt management or legal processes is beneficial.

Ability to handle sensitive information confidentially.


Benefits:


Competitive salary.

Opportunities for growth and development.

Health benefits and employee perks.


💬 Apply Now:

 WhatsApp: 77388 87819

 Email: Jiya.mehta@singledebt.in


Industry: Financial Services

 Employment Type: Full-time

Join us in helping clients achieve financial freedom and protection from harassment!

Job role

Work location

Plot No.1, Shah Industrial Estate, Veera Desai Rd, near Ghanshyam Industrial Estate, Andheri West, Mumbai, Maharashtra 400053. Nearest metro station – DN Nagar. Andheri West, Mumbai/Bombay

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Domestic BPO, Communication, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada, Telugu, Tamil, Malayalam, Hindi

Gender

Any gender

About company

Name

City Credit Management LLP

Address

Plot No.1, Shah Industrial Estate, Veera Desai Rd, near Ghanshyam Industrial Estate, Andheri West, Mumbai, Maharashtra 400053. Nearest metro station – DN Nagar. Andheri West, Mumbai/Bombay

Job posted by City Credit Management LLP

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