Customer Care Executive

Role Description

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a positive customer experience. The role will involve interacting with customers, addressing their inquiries and concerns, and providing timely and efficient solutions.

Qualifications

• Customer Service Representative
• Customer Support
• Customer Satisfaction
• Customer Experience
• Strong verbal and written communication skills
• Ability to empathize with customers and provide exceptional service
• Problem-solving and conflict resolution skills
• Good organizational and time management skills
• Prior customer service experience is a plus
• Bachelor's degree in a related field is preferred
• HSC 6 months experience
• Graduation fresher

Salary: Offered up to 4.75 LPA

Job Location - Mumbai

Hiring location

Western Railway: - Churchgate to Mira Road

Central Railway: - CST to Thane

Harbour Railway: - Masjid 2 to Vashi

Looking for Immediate Joiners

Thanks & Regards

HR Team