Customer Support Executive

Ciel Hr

Jogeshwari East, Mumbai/Bombay

₹15,000 - ₹25,000 monthly

Fixed

₹15000 - ₹25000

Earning Potential

₹25,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

78 applicants

Job Description

  • Provide step-by-step guidance to customers to resolve issues or navigate products or services.
  • Respond to customer inquiries through various communication channels, including phone, email and live chat.
  • Address customer feedback and concerns with empathy and professionalism.
  • Collaborate with cross-functional teams to ensure timely resolution of issues.
  • Handle a high volume of customer contacts while maintaining quality service.
  • Identify common customer issues and suggest improvements to enhance the customer experience.

Job role

Work location

Jogeshwari East, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Ciel Hr

Address

Jogeshwari East, Mumbai, Maharashtra, India

Job posted by Ciel Hr

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