Customer Care Executive

Job Title: Customer Support Executive (Chat Process/Blended)

Location: Chandivali, Andheri East, Mumbai

Role Overview: Provide real-time assistance to customers through chat, addressing queries related to stock trading, demat accounts, and investment services. Ensure timely, accurate, and professional responses while maintaining customer satisfaction.

Eligibility Criteria:

Graduate (Mandatory)

• Minimum 6 months of Customer Service experience (BPO / BFSI)
• Excellent written communication and typing skills
• Basic understanding of stock market or financial services preferred

Age: 18 to 35 years

Shift & Schedule:

• Day Shift: 8:00 AM – 8:00 PM (Any 10-hour rotational shift)
• 5 Days Working | 2 Rotational Week Offs

Salary:

₹19,900 – ₹21,500 (In-hand)

Key Responsibilities:

• Handle customer queries through live chat in a professional manner
• Provide accurate information and resolve issues effectively
• Maintain records of customer interactions in the system
• Ensure service quality, accuracy, and timely resolution

Why Join:

• Work with a reputed financial brand
• Gain exposure to stock market customer support
• Growth-oriented work environment

Call/WhatsApp: 9111762733