Customer Care Executive

Kimti is a fast-growing premium jewellery brand, and we are looking for a Customer Care Executive to handle customer communication and support for our online store.

• Job Responsibilities:Handle customer queries via WhatsApp, Instagram, Email & Calls
• Assist customers with order status, delivery, returns & exchanges
• Coordinate with internal team for quick issue resolution
• Maintain polite, professional, and brand-friendly communication
• Update customer data and basic reports on computer systems
• Ensure high customer satisfaction at all times
• Requirements:Must understand and write English
• Basic computer knowledge (Email, WhatsApp Web, Excel/Google Sheets)
• Good typing speed and attention to detail
• Strong communication and patience in handling customers
• Freshers can apply (training will be provided)
• Education Qualification:Minimum: 12th Pass
• Salary:₹10,000 – ₹12,000 per month (depending on skills & experience)
• Working Hours:11:00 AM – 8:00 PM
• 1 weekly off

Job Location:📍 Punjab Wadi, Ramabai Colony, Ghatkopar East, Mumbai

• Why Join Kimti? Work with a growing premium jewellery brand
• Friendly and supportive work environment
• Learning exposure in e-commerce & customer service
• Opportunity for long-term growth