Customer Care Executive

Urban Digital Pro

Ramabai Ambedkar Nagar, Mumbai/Bombay

₹10,000 - ₹12,000 monthly

Fixed

10000 - ₹12000

Earning Potential

12,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

2 applicants

Benefits include: Overtime Pay, Mobile Allowance, Internet Allowance, Laptop

Job Description

Kimti is a fast-growing premium jewellery brand, and we are looking for a Customer Care Executive to handle customer communication and support for our online store.


  • Job Responsibilities:Handle customer queries via WhatsApp, Instagram, Email & Calls
  • Assist customers with order status, delivery, returns & exchanges
  • Coordinate with internal team for quick issue resolution
  • Maintain polite, professional, and brand-friendly communication
  • Update customer data and basic reports on computer systems
  • Ensure high customer satisfaction at all times
  • Requirements:Must understand and write English
  • Basic computer knowledge (Email, WhatsApp Web, Excel/Google Sheets)
  • Good typing speed and attention to detail
  • Strong communication and patience in handling customers
  • Freshers can apply (training will be provided)
  • Education Qualification:Minimum: 12th Pass
  • Salary:₹10,000 – ₹12,000 per month (depending on skills & experience)
  • Working Hours:11:00 AM – 8:00 PM
  • 1 weekly off


Job Location:📍 Punjab Wadi, Ramabai Colony, Ghatkopar East, Mumbai


  • Why Join Kimti? Work with a growing premium jewellery brand
  • Friendly and supportive work environment
  • Learning exposure in e-commerce & customer service
  • Opportunity for long-term growth

Job role

Work location

41/378, Ramabai Ambedkar Nagar, Mumbai, Maharashtra 400075, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Blended process, Customer care, Computer operating, Non-Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 40 years

Gender

Female

About company

Name

Urban Digital Pro

Address

41/378, Ramabai Ambedkar Nagar, Mumbai, Maharashtra 400075, India

Job posted by Urban Digital Pro

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