Customer Relationship Officer
Airtel
Customer Relationship Officer
Airtel
Lower Parel, Mumbai/Bombay
₹18,000 - ₹24,000 monthly*
Fixed
₹18000 - ₹21000
Average Incentives*
₹3,000
Earning Potential
₹24,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
43 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Handle customer inquiries through calls, emails, or face-to-face interaction
Resolve customer complaints in a timely and professional manner
Build and maintain strong
relationships with customers
Promote and upsell company products/services
Maintain customer records and update CRM systems
Follow up with customers for feedback and service improvement
Achieve sales and customer satisfaction targets
Job role
Work location
Airtel Store - Lower Parel Peninsula, Ganpatrao Kadam Marg, Lower Parel West, Lower Parel, Mumbai, Maharashtra, India
Department
Sales & BD
Role / Category
B2C / Retail / Counter Sales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Good Communication Skills, B2C sales, Counter sales, Telecom, Banca sales, Retail channel sales, Broadband
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Airtel
Address
Airtel Store - Lower Parel Peninsula, Ganpatrao Kadam Marg, Lower Parel West, Lower Parel, Mumbai, Maharashtra, India
Job posted by Airtel
FAQs about this job
Show all