Customer Retention Executive - Non-voice / Blended
Bpo Company
Customer Retention Executive - Non-voice / Blended
Bpo Company
Andheri East, Mumbai/Bombay
₹19,500 - ₹21,500 monthly
Fixed
₹19500 - ₹21500
Earning Potential
₹21,500
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
9 applicants
Benefits include: PF, Flexible Working Hours, 5 working days
Job Description
Job Title: Customer Retention Executive - Non-voice / Blended
Location: Chandivali, Andheri East, Mumbai
Role Overview:
Provide real-time assistance to customers through chat, addressing queries related to stock trading, Demat accounts, and investment services. Ensure timely, accurate, and professional responses while maintaining customer satisfaction.
Eligibility Criteria:
- Graduate (Mandatory)
- Minimum 6 months of Customer Service experience (BPO / BFSI)
- Excellent written communication and typing skills
- Basic understanding of stock market or financial services preferred
- Age: 18 to 35 years
Shift & Schedule:
- Day Shift: 8:00 AM – 8:00 PM (Any 10-hour rotational shift)
- 5 Days Working | 2 Rotational Week Offs
Salary:
- ₹19,900 – ₹21,500 (In-hand)
Contact/Drop CV on: 9111762733
Job role
Work location
Chandivali, Andheri East, Mumbai, Maharashtra, India Andheri East, Mumbai/Bombay
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
bpo, Chat support, Customer complaints, Blended process, Domestic BPO, Resolved complaints, Customer onboarding, Complaint investigations, Customer complaints handling, Customer Grievance Handling, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Bpo Company
Address
Chandivali, Andheri East, Mumbai, Maharashtra, India Andheri East, Mumbai/Bombay
Job posted by Bpo Company
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