Customer Retention Executive - Voice / Blended

Truemeds

Powai, Mumbai/Bombay

₹15,000 - ₹30,000 monthly

Fixed

15000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Freshers only

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

43 applicants

Benefits include: Annual Bonus, PF

Job Description

  • Prospecting and Lead Generation: Identifying and contacting potential customers through various methods like cold calling, email campaigns, and networking. 
  • Relationship Building: Establishing strong relationships with existing and potential clients to understand their needs and build trust. 
  • Sales Presentations and Demonstrations: Presenting company products or services to potential customers and demonstrating their value. 
  • Negotiation and Deal Closure: Negotiating contracts and closing deals to achieve sales targets. 
  • Customer Service: Ensuring customer satisfaction by addressing their needs and resolving any issues. 
  • Market Analysis and Reporting: Providing feedback on market trends and customer needs, as well as reporting on sales performance. 
  • Compliance: Adhering to company policies and industry regulations. 
  • Database Management: Maintaining accurate and up-to-date customer information in a CRM system. 
  • Goal Achievement: Consistently meeting and exceeding sales targets. 
  • Collaboration: Working with other departments and team members to achieve company objectives. 

Job role

Work location

Powai, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

Graduate

Skills

B2C sales, Housing loan

English level

Basic English

Age limit

18 - 30 years

Gender

Male

About company

Name

Truemeds

Address

Powai, Mumbai, Maharashtra, India

Job posted by Truemeds

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