Customer Sales Executive

·     Handle incoming customer inquiries and provide assistance via phone, email, or chat and checking that the order has the correct price, discount, and product number.

·     Process orders accurately, deliver orders on time, and ensure customer requirements are met.

·     Resolve customer complaints and escalate issues as needed to ensure customer satisfaction.

. Execute sales strategies, objectives, and action plans to achieve assigned sales targets.

·     Maintain accurate records of customer interactions and transactions.               

·     The sales Executive job position requires him/her to make potential customers as interested in a company’s products and services as possible and set sales target.

·     Process sales orders, track shipments, and handle outstanding.

·     Prepare sales reports and analyse data to identify trends and opportunities.

·     Coordinate with other departments such as marketing and finance to support sales initiatives.

·     Collaborate with other departments to address customer needs and improve service quality.