Customer Service Agent

TECH MAHINDRA - Hiring for Voice and Chat Process - FRESHERS/EXPERIENCED

Key Responsibilities:

- Voice Process/Chat Process

- Provide excellent customer service to clients across different time zones

- Resolve customer queries effectively and efficiently

- Demonstrate strong communication and interpersonal skills

LOCATION: Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

- Graduate/Undergraduate degree

- Freshers with excellent communication skills can apply (no prior experience required)

- Candidates with 0-12 months of international voice process experience are also welcome to

Apply

Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment

- Ops Interview

Compensation:

- Freshers 3.35 LPA

- Experienced Candidates: Up to 5.3 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)

- Quick onboarding process

- Competitive benefits package

Apply now:

CONTACT: 7738138011 Diya Kaur

HR Team Tech Mahindra