Customer Service Executive

Role: Senior Executive – Customer Support

Location: Vikhroli (Work From Office)

---Be part of one of India’s leading furniture and home décor brands and deliver exceptional customer experiences. Grow your career in a dynamic, customer-focused environment with great learning opportunities.

• 🕒 Shift DetailsDay Shift: 10:00 AM – 7:00 PM
• Weekly Off: 1 Rotational Off
• 💼 Role & Responsibilities:
• Handle customer queries via calls, chat, or email professionally
• Resolve customer concerns related to orders, delivery, and services
• Ensure high-quality customer satisfaction and experience
• Maintain accurate records of interactions
• Follow company processes and quality standards
• 🎓 Eligibility CriteriaQualification: HSC / Graduate (Freshers & Experienced both can apply)
• Age Limit: Up to 30 years
• Good communication skills (Quality: C3 level preferred)
• Customer-oriented mindset
• 💰 Salary & BenefitsFreshers: Up to ₹18,000/month
• Experienced: Up to ₹25,000/month (₹3.5 LPA, based on last drawn salary)
• 📍 Work ModeWork From Office (WFO) – Vikhroli