Customer Service Representative

Tech Mahindra Ltd

Malad West, Mumbai/Bombay

₹20,000 - ₹40,000 monthly*

Fixed

20000 - ₹35000

Average Incentives*

5,000

Earning Potential

40,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

4 applicants

Benefits include: Joining Bonus, PF, Health Insurance, ESI (ESIC), 5 working days, One-way cab

Job Description

Customer Service Executive (Voice & Non-Voice Process)


Location: Malad / Goregaon

Shift: International (Night Shifts)

Working Days: 5 days a week, 2 rotational week-offs

Transport: One-way cab facility provided

Salary: Up to ₹5LPA


🚀 Why Join Us? Step into a dynamic role where you’ll be the voice and support system for international clients. With world-class training, growth opportunities, and a supportive work environment, this is your chance to build a rewarding career in customer service.


  • 🎯 Role & Responsibilities Engage with customers via voice and non-voice channels.
  • Deliver accurate information and resolve queries effectively.
  • Maintain professional communication with clients across global markets.
  • Ensure customer satisfaction while adhering to process guidelines.


  • ✅ Requirements Strong English communication skills (spoken & written).
  • Flexibility to work in international night shifts.
  • Positive attitude with a customer-first mindset.
  • Perks & Benefits Competitive salary up to ₹5 LPA.
  • One-way cab facility for safe travel.
  • 5-day work week with rotational offs.
  • Career growth opportunities in a global organization.


📞 Contact HR Janhavi

📱 8451084848

📧 janhavi.sonawane@techmahindra.com

Job role

Work location

Mindspace, Malad West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Good Communication Skills, Convincing skills, Blended process, Domestic BPO, Pressure handling, Customer service management, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

20 - 39 years

Gender

Any gender

About company

Name

Tech Mahindra Ltd

Address

Mindspace, Malad West, Mumbai, Maharashtra, India

Job posted by Tech Mahindra Ltd

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