Customer Success Executive

Position: Executive

Location: Dadar or Thane

Experience: Fresher up to 6 months – 1 year (services sector preferred)                                                        

Probation Period: 6 Months                                                                                                      

Shift Time: Rotation Shift (7AM to 4PM, 10AM to 7PM, 1PM to 10PM)

Role OverviewWe are looking for a dynamic, customer-centric Executive to join our team. This role requires flexibility, a positive attitude, and willingness to learn - as the Executive will handle client coordination, marketing/sales, operations, and general service delivery across departments.

• Key ResponsibilitiesCustomer-centric approach
• Client & email handling
• Follow-ups and client calls
• Marketing & Sales
• Business Development
• Vendor coordination
• Administrative tasks
• Problem-solving

Important Note:

Flexible and adaptable to take on any task or responsibility as required, supporting both business and personal growth & development.

• Required Skills:Good communication skills (verbal and written).
• Proficient in MS Office.
• Strong team-player attitude.
• Adaptable, flexible, with willingness to work rotating shifts and alternate locations.
• Ownership mindset - ability to take responsibility, show initiative, and learn independently.
• Positive growth mindset, ready to learn and grow.

• Candidate Profile & Other ConditionsPreferably from a services industry background.
• Fresher or with up to 1 year experience.
• Should not be currently pursuing college studies.
• Willingness to work rotational shifts and alternate between Dadar and Thane (or as allocated)