Customer Support Executive

Earlyjobs

Mumbai/Bombay

₹15,000 - ₹23,000 monthly

Fixed

15000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

7 applicants

Benefits include: Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, ESI (ESIC)

Job Description

Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively.

Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.

Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.

Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.

Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.

Work type: Work from office

Fluent in English, Hindi, Marathi

Eligibility: Graduated or 12th Pass with minimum 6 months of experience

Job role

Work location

Andheri, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Sales, Outbound calling, Outbound sales, Inbound calling, Blended process, Domestic BPO, Inbound sales, Customer care, Outbound calls, Customer complaints handling, Voice modulation, Customer Grievance Handling, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Marathi, Hindi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Earlyjobs

Address

Andheri, Maharashtra, India

Job posted by Earlyjobs

FAQs about this job

Show all

Apply for job