Customer Support Executive
Earlyjobs
Customer Support Executive
Earlyjobs
Mumbai/Bombay
₹15,000 - ₹23,000 monthly
Fixed
₹15000 - ₹23000
Earning Potential
₹23,000
Job Details
Interview Details
Job highlights
7 applicants
Benefits include: Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, ESI (ESIC)
Job Description
Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively.
Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction.
Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience.
Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers.
Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.
Work type: Work from office
Fluent in English, Hindi, Marathi
Eligibility: Graduated or 12th Pass with minimum 6 months of experience
Job role
Work location
Andheri, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Sales, Outbound calling, Outbound sales, Inbound calling, Blended process, Domestic BPO, Inbound sales, Customer care, Outbound calls, Customer complaints handling, Voice modulation, Customer Grievance Handling, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Marathi, Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Earlyjobs
Address
Andheri, Maharashtra, India
Job posted by Earlyjobs
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