Customer Support Executive

JOB DESCRIPTION:

The Inside Sales Executive will support business growth by identifying, qualifying, and nurturing sales opportunities through outbound and inbound sales activities. The role requires effective communication and close coordination with internal teams to convert leads into meaningful business engagements. 

KEY RESPONSIBILITIES:

• Identify and develop new business opportunities through cold calling and email campaigns

• Qualify inbound and outbound leads and move them through the sales pipeline

• Maintain accurate and up-to-date records of all sales activities

• Develop a strong understanding of products and solutions

• Clearly communicate product value propositions to prospective customers

• Address initial client queries and coordinate with internal teams for demos or detailed discussions

• Achieve assigned monthly and quarterly sales targets

• Proactively improve communication, negotiation, and prospecting skills

REQUIREMENTS:

• Bachelor’s degree in Business, Marketing, Management, or a related field

• Strong verbal and written communication skills

• Basic understanding of sales processes and customer engagement

• Good organizational and time-management abilities

• Ability to work independently and collaboratively within a team