Customer Support Executive
Tech Mahindra Ltd
Customer Support Executive
Tech Mahindra Ltd
Malad West, Mumbai/Bombay
₹20,000 - ₹35,000 monthly
Fixed
₹20000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
2 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), 5 working days, One-way cab
Job Description
Key Responsibilities:
- Voice Process/Chat Process
- Provide excellent customer service to
clients across different time zones
- Resolve customer queries effectively and
efficiently
- Demonstrate strong communication and
interpersonal skills
LOCATION : Mumbai
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY
Eligibility:
- Graduate/Undergraduate
degree
- Freshers with excellent communication skills
can apply (no prior experience required)
- Candidates with 0-12 months of international
voice process experience can apply too.
Selection Process:
- HR
Interview
- VNA (Voice and Accent) Assessment
- Ops Interview
Shift Requirements:
- Candidates should be comfortable working
rotational shifts 24*7
Perks and Benefits:
- One-way cab facility (for addresses within designated
boundaries)
- Quick onboarding process
- Competitive benefits package
Interested candidate can connect to Komal- 8108948988 or Email- komalvinod.gurav@techmahindra.com
Job role
Work location
Malad West, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, Upselling, Cross selling, International calling, Customer handling, Call centre support, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Tech Mahindra Ltd
Address
Malad West, Mumbai, Maharashtra, India
Job posted by Tech Mahindra Ltd
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