Customer Support Executive
Xpheno
Customer Support Executive
Xpheno
Lower Parel, Mumbai/Bombay
₹15,000 - ₹25,000 monthly
Fixed
₹15000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
48 applicants
Job Description
Hiring for Customer Support Executive
Roles & Responsibilities
- Handle customer complaints and queries across Voice, Email, and Chat channels.
- • Provide accurate and effective solutions within defined time limits.
- • Follow up with customers to ensure complete resolution of issues.
- • Maintain detailed and accurate records of customer interactions and processes.
- • Adhere to company communication procedures, guidelines, and policies.
- • Go the extra mile to engage and satisfy customers
Job role
Work location
Kamala Mills, Lower Parel, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
12th Pass
Skills
Customer service, Telecalling - Customer Service, Customer support, Blended process, Problem resolution, Domestic BPO, Handling escalations, Inbound process, Customer relationship, Communication, Customer complaints handling, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 40 years
Gender
Any gender
About company
Name
Xpheno
Address
Kamala Mills, Lower Parel, Mumbai, Maharashtra, India
Job posted by Xpheno
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