Customer Support Executive

Key Responsibilities

New Client Acquisition

• Generate and pursue leads through calls, emails, LinkedIn, and networking.
• Identify decision-makers and convert prospects into qualified leads.
• Conduct sales meetings (virtual/in-person) and close deals.

Product Sales & Pitching

• Present the SaaS platform and API solutions confidently.
• Understand client needs and align the product's value proposition.
• Overcome objections and drive conversions.

Sales Cycle Management

• Own the complete sales funnel from lead to closure.
• Prepare proposals, negotiate pricing, and secure sign-ups.
• Maintain a strong and structured sales pipeline.

Market Outreach & Growth

• Explore new markets, industry segments, and partnership opportunities.
• Represent Keepintouch in events, demos, and client presentations.Reporting
• Update CRM daily with leads, calls, meetings, and closures.
• Share weekly sales reports, insights, and targets achieved.

Skills & Qualifications

• 1–3 years of experience in SaaS sales, inside sales, or tech product acquisition.
• Strong communication, persuasion, and negotiation abilities.
• Confidence in pitching digital products and explaining APIs in simple terms.
• Target-driven mindset with consistent follow-up habits.
• Comfortable handling high-volume outreach and sales pressure.

Preferred Profile

• Prior work in B2B SaaS or tech sales roles.
• High confidence, polished communication, and strong presentation skills.
• Ability to understand client pain points and convert them into opportunities.

What We Offer

• Dynamic, supportive work culture.
• High-growth opportunities for aggressive performers.
• Direct exposure to product and leadership teams.