Customer Support Executive

Intellihealth Solutions Private Limited

Andheri East, Mumbai/Bombay

₹16,000 - ₹16,200 monthly

Fixed

16000 - ₹16200

Earning Potential

16,200

Work from Office

Full Time

Any experience

No English Required

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 24 Jan 2026 - 07 Feb 2026 | Time: 10.00 am - 04.00 pm...See details

Urgently hiring

Fast HR reply

Benefits include: PF, ESI (ESIC)

Job Description

The Logistics NDR Executive makes essential outbound calls to customers to confirm the final receipt status of medicine orders previously flagged for non-delivery

(NDR). The primary goal is to confirm successful delivery, identify the root cause of the delivery issue, and facilitate immediate resolution or re-delivery.


Key Tasks

  • Outreach: Call customers to verify the status of delayed/failed medicine deliveries.
  • Resolution: Accurately determine if the delivery was received and resolve outstanding non-delivery reasons (e.g., reschedule, confirm address).
  • Reporting: Update the logistics tracking system with conversation details and final delivery status.


Job role

Work location

Urmi corporate park solaris, Saki Vihar Road, opp. L&T Flyover, New Mhada Colony, Budhia Jadhav Wadi, Marol, Powai, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

No English Required

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

24 Jan 2026 - 07 Feb 2026

Time

10.00 am - 04.00 pm

Other instructions

Bring CV

About company

Name

Intellihealth Solutions Private Limited

Address

Urmi corporate park solaris, Saki Vihar Road, opp. L&T Flyover, New Mhada Colony, Budhia Jadhav Wadi, Marol, Powai, Mumbai, Maharashtra, India

Job posted by Intellihealth Solutions Private Limited

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