Customer Support Executive

Slashrtc Software Services

Powai, Mumbai/Bombay

₹25,000 - ₹30,000 monthly

Fixed

25000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Night Shift

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 01 Jul 2024 - 30 Jul 2024 | Time: 10.00 am - 04.00 pm...See details

103 applicants

Benefits include: Flexible Working Hours

Job Description

Job Title: Customer Support Executive (support Department)

To know more about SlashRTC Software Services Pvt. Ltd Please visit:

Full-time, work from Office ( Andheri East)

Job Location: Male candidate only (nearby location Mumbai base only)

Education: At least Graduate or similar skills.

Salary: 3 LPA to 4 LPA (or more depending upon interview and current package.)

Experience: 06 months to 2 years in customer support or customer care

SlashRTC is a contact center and cloud communication provider that offers solutions to enterprise and business organizations over cloud and on-premise. The premium contact center suite is OMNI-channel enabled, allowing communication across various platforms, including voice, chat, message, email, and social media.

Role Description

This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for handling customer inquiries, resolving complaints, and providing information about products and services. The role also involves maintaining customer satisfaction, ensuring a high level of customer support, and managing customer service operations.

Qualifications

  • Strong Interpersonal Skills and excellent communication skills
  • Proven track record in Customer Satisfaction and Customer Support
  • Prior experience in Customer Service and Customer Service Management
  • Degree or certificate in Communications, Marketing, or related field
  • Experience using communication software and CRM platforms is a plus
  • Flexible and adaptable to changing priorities
  • Fluent in English and Hindi, additional languages are a plus
  • Ability to work independently and as part of a team
  • Coordinating with Internal team

Job role

Work location

BOOMERANG BUILDING, Chandivali Farm Rd, Yadav Nagar, Chandivali, Andheri East, Mumbai, Maharashtra 400072, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Male

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

01 Jul 2024 - 30 Jul 2024

Time

10.00 am - 04.00 pm

Walk-in interview address

BOOMERANG BUILDING, Chandivali Farm Rd, Yadav Nagar, Chandivali, Andheri East, Mumbai, Maharashtra 400072, India

Other instructions

Bring One hard copy of your resume along with govt id proof.

About company

Name

Slashrtc Software Services

Address

BOOMERANG BUILDING, Chandivali Farm Rd, Yadav Nagar, Chandivali, Andheri East, Mumbai, Maharashtra 400072, India

Job posted by Slashrtc Software Services

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