Customer Support Executive

Customer Support Executive – International Voice Process

Location: Malad West, Mumbai

Job Type: Full-Time

Working Days: 5 Days (2 Rotational Week Off)

Shift: Rotational shifts

Education: Graduate or Undergraduate (with relevant experience)

Job Responsibilities: Handle inbound and outbound calls from international customers. Provide support for queries related to products, services, or accounts. Maintain high levels of customer satisfaction through effective communication. Document customer interactions and escalate issues when necessary. Meet daily performance targets including call quality and resolution time.

Requirements: Excellent spoken English and communication skills.

Ability to work night shifts and rotational hours.

Benefits: Attractive salary with performance-based incentives.

Paid training and career growth opportunities.

Supportive work environment and team culture.

Interested Candidates can share their CV on umamaheshwarisakthivel.murugan@techmahindra.com

Or Call/WhatsApp on 8425045282