Customer Support & Sales Executive

Firstsource Solutions Limited

Goregaon East, Mumbai/Bombay

₹18,000 - ₹40,000 monthly*

Fixed

18000 - ₹25000

Average Incentives*

15,000

Earning Potential

40,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

8 applicants

Benefits include: Overtime Pay, PF, Health Insurance, 5 working days, One-way cab

Job Description

Voice Process | Sales + Customer Support | No Charges | Direct Hiring


International Voice Process – Sales & Customer Support


Location: Goregaon East

Work Mode: Work From Office

Shift: UK Shift / Rotational Shifts


Job Description:

We are hiring professionals for an International Voice Process to handle outbound sales and inbound customer support for existing UK customers.

The role includes resolving customer queries, offering upgrades/add-ons, and ensuring a high-quality customer experience.


Key Responsibilities:

Handle outbound sales calls and inbound customer interactions

Resolve billing, account, and service-related queries

Upsell relevant products and upgrades where applicable

Meet performance and quality standards

Maintain accurate documentation and follow compliance


Salary & Benefits:

In-hand salary up to ₹30,000

Performance-based incentives

Cab drop facility

Health insurance and company benefits

Strong growth and earning potential


Eligibility Criteria:

Excellent English communication skills

Graduates / Undergraduates / Freshers welcome

International voice experience preferred but not mandatory

Comfortable with UK shifts

Willing to work from office


Walk-In Details:

Interview Time: 2 PM onwards

Documents Required: Updated CV | Aadhaar | PAN

Contact Person: Aman Dubey – 9769394138

Job role

Work location

Goregaon East, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Good Communication Skills, Negotiation skills, Sales, Upselling, Objection handling, Outbound calling, Customer handling, Inbound calling, English speaking, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Firstsource Solutions Limited

Address

Goregaon East, Mumbai, Maharashtra, India

Job posted by Firstsource Solutions Limited

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