Customer Support & Sales Executive
Firstsource Solutions Limited
Customer Support & Sales Executive
Firstsource Solutions Limited
Goregaon East, Mumbai/Bombay
₹18,000 - ₹40,000 monthly*
Fixed
₹18000 - ₹25000
Average Incentives*
₹15,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
8 applicants
Benefits include: Overtime Pay, PF, Health Insurance, 5 working days, One-way cab
Job Description
Voice Process | Sales + Customer Support | No Charges | Direct Hiring
International Voice Process – Sales & Customer Support
Location: Goregaon East
Work Mode: Work From Office
Shift: UK Shift / Rotational Shifts
Job Description:
We are hiring professionals for an International Voice Process to handle outbound sales and inbound customer support for existing UK customers.
The role includes resolving customer queries, offering upgrades/add-ons, and ensuring a high-quality customer experience.
Key Responsibilities:
Handle outbound sales calls and inbound customer interactions
Resolve billing, account, and service-related queries
Upsell relevant products and upgrades where applicable
Meet performance and quality standards
Maintain accurate documentation and follow compliance
Salary & Benefits:
In-hand salary up to ₹30,000
Performance-based incentives
Cab drop facility
Health insurance and company benefits
Strong growth and earning potential
Eligibility Criteria:
Excellent English communication skills
Graduates / Undergraduates / Freshers welcome
International voice experience preferred but not mandatory
Comfortable with UK shifts
Willing to work from office
Walk-In Details:
Interview Time: 2 PM onwards
Documents Required: Updated CV | Aadhaar | PAN
Contact Person: Aman Dubey – 9769394138
Job role
Work location
Goregaon East, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Good Communication Skills, Negotiation skills, Sales, Upselling, Objection handling, Outbound calling, Customer handling, Inbound calling, English speaking, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Firstsource Solutions Limited
Address
Goregaon East, Mumbai, Maharashtra, India
Job posted by Firstsource Solutions Limited
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