Customer Support Specialist
Unity Small Finance Bank
Customer Support Specialist
Unity Small Finance Bank
Santacruz East, Mumbai/Bombay
₹30,000 - ₹50,000 monthly
Fixed
₹30000 - ₹50000
Earning Potential
₹50,000
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 19 Feb 2026 - 20 Feb 2026 | Time: 10.00 am - 02.00 pm...See details
Urgently hiring
5 applicants
Benefits include: Annual Bonus, PF, Laptop
Job Description
2+ years of customer service experience in the banking domain
Deliver outstanding customer support across channels (chat, phone, email, social)
Represent the product professionally at all times
Collaborate with teams to resolve & escalate issues as needed
Maintain KPIs & SLAs with high service quality
Strong communication & problem-solving skills
Bachelor’s Degree required
Flexible to work in rotational shifts (nights & weekends)
Job role
Work location
Kalina, Santacruz East, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Chat support, Blended process, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
22 - 35 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
19 Feb 2026 - 20 Feb 2026
Time
10.00 am - 02.00 pm
Other instructions
Hi, We are looking for Customer Support Specialist with banking experience in Chats & voice. Please carry your updated resume with you in the interview.
About company
Name
Unity Small Finance Bank
Address
Kalina, Santacruz East, Mumbai, Maharashtra, India
Job posted by Unity Small Finance Bank
FAQs about this job
Show all
Read walk-in details before you register