Customer Support Team Leader
Teleperformance
Customer Support Team Leader
Teleperformance
Malad West, Mumbai/Bombay
₹22,000 - ₹25,000 monthly
Fixed
₹22000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
85 applicants
Benefits include: PF, 5 working days, One-way cab
Job Description
Roles and Responsibilities :
Need to help customer manage their insurance policies.
Assist customers via chat/email about their policy details, biling, payments, or policy renewals.
Handle complaints or issues - find solutions or escalate complex issues.
Update customer information in the system accurately.
Preferred Candidate Profile :
Should be comfortable with the fixed night shift.
HSC/3 years of diploma with 6 months of experience is mandatory.
Graduate freshers are also welcome.
Should be comfortable with saturday-sunday fixed off.
Should have basic knowledge about the insurance.
Should be comfortable with the non-voice process.
Contact Details :
Sakshi - 7304282210
OR
sakshi.shigvan@teleperformancedibs.com
Job role
Work location
Teleperformance, Malad, Mindspace, Malad West, Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Good Communication Skills, Insurance, International BPO, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Teleperformance
Address
Teleperformance, Malad, Mindspace, Malad West, Mumbai, Maharashtra, India
Job posted by Teleperformance
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