Data Analyst

Job Description – Data Analyst Company: InterContinental Hotels & Resorts Group

Department: Business Intelligence / Analytics

Location: India (Work-from-Home / Office Flexible)

Employment Type: Full-time

About the RoleWe are seeking a Data Analyst to join our Business Intelligence team at InterContinental Hotels & Resorts. The ideal candidate will be skilled in data analysis, SQL, and IBM SPSS, and will use data-driven insights to support business decisions, optimize hotel operations, and enhance guest experiences across our properties.

• Key Responsibilities Extract, clean, and analyze data from various hotel management and business systems using SQL.
• Perform statistical analysis, predictive modeling, and forecasting using IBM SPSS.
• Develop and maintain dashboards, scorecards, and reports to track business KPIs.
• Generate actionable insights to support decisions in Operations, Revenue Management, Sales, and Marketing.
• Conduct market, guest, and competitor analysis to identify trends and opportunities.
• Collaborate with cross-functional teams to improve data collection, analysis processes, and reporting standards.
• Present findings and insights to stakeholders in a clear, structured manner.
• Required Skills & Qualifications Bachelor’s degree in Business Analytics, Statistics, Data Science, Computer Science, or related fields.
• Strong experience in SQL for querying, aggregating, and analyzing large datasets.
• Hands-on experience with IBM SPSS for statistical analysis and modeling.
• Advanced Microsoft Excel skills (pivot tables, formulas, lookups).
• Experience with data visualization tools like Tableau or Power BI is a plus.
• IBM SPSS Certification
• Professional Competencies Excellent analytical and problem-solving skills.
• Strong communication and presentation abilities.
• Attention to detail and ability to work under deadlines.
• Ability to work collaboratively with teams across multiple locations.
• Hospitality analytics experience is a plus.
• What We Offer Competitive salary based on experience and certification.
• Flexible work-from-home options.
• Exposure to global hospitality data analytics practices.
• Training and support for IBM SPSS certification.
• Opportunities for career growth within the IHG network.