Ecommerce Catalog Manager

Role Overview

• We are seeking a dynamic and flexible detail-oriented Operations Manager to oversee end-to-end operations for Aurrelis across perfumes, beauty care, and nutraceuticals. The role requires managing production, supply chain, quality control, compliance, vendor coordination, and cross-functional execution to ensure smooth scaling of our fast-growing luxury and wellness brand

Job Description: E-Commerce Operations Manager

Position Summary:

We are seeking a detail-oriented and proactive E-Commerce Operations Manager to oversee daily online business operations. This role will manage product listings, stock and inventory flow, order processing, returns, and ensure smooth functioning across all e-commerce platforms (marketplaces and D2C).

Key Responsibilities

• Listings & Catalog Management
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• Create, update, and optimize product listings (titles, descriptions, images, SEO keywords, pricing).
• Ensure compliance with marketplace guidelines and resolve listing errors/suppressions.
• Coordinate with creative/content teams for banners, A+ content, and promotions.
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• Inventory & Stock Control
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• Monitor stock levels across warehouses and platforms.
• Plan replenishment cycles to avoid stockouts or overstocking.
• Maintain real-time inventory accuracy on marketplaces and D2C.
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• Order & Fulfillment Management
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• Oversee order processing, shipping, and last-mile delivery.
• Coordinate with logistics partners to ensure on-time delivery and reverse logistics.
• Track and reduce cancellations, returns, and RTO (Return to Origin).
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• Reporting & Analytics
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• Maintain dashboards for sales, inventory, and operational KPIs.
• Analyze performance data to identify process improvements.
• Share weekly/monthly reports with management.
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• Cross-Functional Coordination
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• Work closely with marketing for campaign execution and discounting.
• Collaborate with finance on payment reconciliations and marketplace settlements.
• Support customer service team on operational queries.
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Requirements

• Bachelor’s degree in Business, Operations, Supply Chain, or related field.
• 3–6 years of experience in e-commerce operations (marketplace & D2C).
• Strong knowledge of platforms (Amazon, Flipkart, Myntra, Nykaa, Shopify, WooCommerce, etc.).
• Proficiency in MS Excel/Google Sheets and basic analytics tools.
• Excellent problem-solving, coordination, and communication skills.
• Ability to multitask and manage deadlines in a fast-paced environment.