Job Title: Ecommerce Operations Executive

Location: Dahisar East

Job Type: Full-time

We are looking for an Ecommerce Operations Executive to manage day-to-day tasks for our online store, ensuring smooth order processing, basic customer chat support, and social media uploads.

Key Responsibilities:

- Processing orders

- Handle basic customer queries on WhatsApp, Instagram, and Email.

- Respond to customers with clear, polite, and timely replies.

- Upload product photos, reels, and stories on Instagram and Facebook.

Requirements

- Basic understanding of English for reading and replying to messages.

- Basic computer and typing skills (typing speed should be sufficient for chat handling).

- Knowledge of using WhatsApp, Instagram, and Facebook for business.

- Ability to use Google Sheets or Excel for basic record-keeping.

- Should be organized and willing to learn.

Benefits

- Friendly working environment.

- Opportunities to learn ecommerce and digital marketing.