Email Support Executive

Process: Godrej Real Estate (Inbound & Email Support)

Role Overview:

We are hiring candidates for the Godrej Real Estate process to handle inbound customer queries and email support. The role involves assisting customers with property-related inquiries, providing accurate information, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Handle inbound calls from customers regarding real estate projects and services
• Respond to customer queries via email in a professional and timely manner
• Provide accurate information about properties, pricing, and processes
• Maintain proper records of customer interactions
• Ensure excellent customer experience and issue resolution
• Follow company guidelines and quality standards

Eligibility Criteria:

• Graduate or Undergraduate (Fresher or with minimum 6 months of calling experience)
• HSC candidates with 6 months of calling experience can also apply
• Excellent communication skills in English (verbal and written)
• Basic computer knowledge required

Salary Details:

• Graduate with experience: 32,000 CTC / 26,000 In-hand
• HSC with experience: 27,000 CTC / 22,000 In-hand

Shift Details:

• Rotational shift between 8:00 AM to 8:00 PM
• Any 9-hour shift within this window

Week Off:

• Rotational week off

Skills Required:

• Strong communication and interpersonal skills
• Customer handling and problem-solving ability
• Email writing skills
• Ability to work in a fast-paced environment

Location:- Malad West, Mumbai

To schedule your interview Call or send your CV through WhatsApp (number mentioned below)

HR Ritul - 8623012361