Email Support Executive

Tech Mahindra Ltd

Powai, Mumbai/Bombay

₹17,000 - ₹23,000 monthly

Fixed

17000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

22 applicants

Benefits include: PF, ESI (ESIC), 5 working days

Job Description

Urgent openings For Email process (Freshers can also apply)- 5 Days working- Chandivali- 17k to 23k Salary


Job description


We are hiring for non-voice(Email process).


Designation: Associate Customer Support


Process: Education loan related (NonVoice- Email process)


Shift Timing: Girls: 8AM - 8PM (any 10hrs) Boys: 8 AM-11PM (Any 10hrs)

5 days working & 2 rotational week-off


Qualification: Minimum HSC passed


Experience: Freshers or Minimum 1 year of relevant experience in the any BFSI industry 


Skills Required:

Strong verbal and written communication skills in English and Hindi

Good typing speed with accuracy

Strong interpersonal and customer handling skills

Ability to manage queries and resolve issues effectively


Roles & Responsibilities:

Resolve banking-related issues and queries over email

Manage customer emails with a focus on exceptional service and timely query resolution

Actively respond to customer needs, concerns, and feedback appropriately

Accurately document customer interactions and update records in the system


Salary:

12 months: 3,00,000 (23,000 in-hand)

25 months: 3,29,000 (25,000 in-hand)

37 months: 3,59,000 (27,000 in-hand)

Interested can call or MSG ON THIS NUMBER- 8689948557(Priyanka HR)


Job role

Work location

OBEROI GARDEN ESTATES, Yadav Nagar, Chandivali, Powai, Mumbai, Maharashtra

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Tech Mahindra Ltd

Address

OBEROI GARDEN ESTATES, Yadav Nagar, Chandivali, Powai, Mumbai, Maharashtra

Job posted by Tech Mahindra Ltd

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