Email Support Executive
Tech Mahindra Ltd
Email Support Executive
Tech Mahindra Ltd
Powai, Mumbai/Bombay
₹17,000 - ₹23,000 monthly
Fixed
₹17000 - ₹23000
Earning Potential
₹23,000
Job Details
Interview Details
Job highlights
22 applicants
Benefits include: PF, ESI (ESIC), 5 working days
Job Description
Urgent openings For Email process (Freshers can also apply)- 5 Days working- Chandivali- 17k to 23k Salary
Job description
We are hiring for non-voice(Email process).
Designation: Associate Customer Support
Process: Education loan related (NonVoice- Email process)
Shift Timing: Girls: 8AM - 8PM (any 10hrs) Boys: 8 AM-11PM (Any 10hrs)
5 days working & 2 rotational week-off
Qualification: Minimum HSC passed
Experience: Freshers or Minimum 1 year of relevant experience in the any BFSI industry
Skills Required:
Strong verbal and written communication skills in English and Hindi
Good typing speed with accuracy
Strong interpersonal and customer handling skills
Ability to manage queries and resolve issues effectively
Roles & Responsibilities:
Resolve banking-related issues and queries over email
Manage customer emails with a focus on exceptional service and timely query resolution
Actively respond to customer needs, concerns, and feedback appropriately
Accurately document customer interactions and update records in the system
Salary:
12 months: 3,00,000 (23,000 in-hand)
25 months: 3,29,000 (25,000 in-hand)
37 months: 3,59,000 (27,000 in-hand)
Interested can call or MSG ON THIS NUMBER- 8689948557(Priyanka HR)
Job role
Work location
OBEROI GARDEN ESTATES, Yadav Nagar, Chandivali, Powai, Mumbai, Maharashtra
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Tech Mahindra Ltd
Address
OBEROI GARDEN ESTATES, Yadav Nagar, Chandivali, Powai, Mumbai, Maharashtra
Job posted by Tech Mahindra Ltd
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