Field Service Technician

Job Summary:We are looking for a dedicated and skilled Field Service Technician to join our team. The ideal candidate will be responsible for the installation, maintenance, and repair of electronic and electrical systems and equipment at client sites. As a Field Service Technician, you will be expected to provide exceptional service while ensuring client satisfaction.

• Key Responsibilities:Install, troubleshoot, maintain, and repair electronic and electrical equipment at customer sites.
• Diagnose issues, repair faults, and ensure proper functionality of electrical systems, machinery, and equipment.
• Conduct routine preventive maintenance on equipment to avoid breakdowns.
• Troubleshoot and resolve technical issues with equipment as per customer requirements.
• Communicate effectively with customers, explaining issues, and providing clear instructions on how to operate or maintain equipment.
• Adhere to safety protocols and quality standards while on-site.
• Prepare and maintain accurate service reports and documentation.
• Provide technical support and recommendations for equipment upgrades or replacements.
• Perform installations and ensure compliance with company specifications and industry standards.
• Maintain inventory of tools, equipment, and parts required for the service operations.
• Assist in troubleshooting and resolving client queries related to system performance.