Front Desk Manager
The Oranges TreeFixed
₹12,000 - ₹15,000
Average Incentives*
₹2,000
Earning Potential
₹17,000
Fixed
₹12,000 - ₹15,000
Average Incentives
₹2,000
Earning Potential
₹17,000
You can earn more incentive if you perform well
Work from Office
Part Time
Full Time
Min. 2 years
Basic EnglishJob highlights
Urgently hiring
3 applicants
Job Description
- Key ResponsibilitiesFront Office OperationsManager and supervise front desk executives and reception staff
- Ensure smooth appointment scheduling, confirmations, and follow-ups
- Monitor walk-ins, client flow, and waiting time management
- Handle escalations, complaints, and customer concerns professionally
- Customer ExperienceEnsure a warm, courteous, and professional welcome to all clients
- Maintain high service standards and brand presentation at the front desk
- Build long-term relationships with regular and premium clients
- Billing & Cash HandlingOversee billing, invoicing, and payment collections
- Ensure accurate cash, card, UPI, and online transaction handling
- Daily cash tally, reporting, and coordination with accounts team
- Coordination & Team SupportCoordinate with service staff, managers, and operations team
- Ensure service readiness and timely client servicing
- Support promotions, packages, memberships, and upselling initiatives
- Reporting & AdministrationMaintain daily sales, appointment, and client reports
- Monitor attendance, shift planning, and leave management
- Ensure SOP compliance and front desk discipline
- Inventory & System ManagementTrack front desk consumables and stationery
- Ensure CRM / ERP / booking software is updated and accurate
- Maintain client database and feedback records
- Skills & CompetenciesExcellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Customer-focused mindset with problem-solving skills
- Knowledge of billing systems, CRM, or salon/hotel software
- Leadership and team-handling capability
- Qualification & ExperienceGraduate preferred (Hotel Management / Business Administration is a plus)
- 2–5 years of experience in front office or customer service roles
- Experience in salon, spa, hospitality, or service industry preferred
- Key Performance Indicators (KPIs)Customer satisfaction & repeat visits
- Front desk efficiency and error-free billing
- Appointment utilization and conversion
- Team punctuality and discipline
- Daily reporting accuracy
- What We OfferGrowth opportunities
- Performance-based incentives
- Professional work environment
- Training and development support
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
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