Global Voice Support Associate

Vibrantzz Management Services

Malad West, Mumbai/Bombay

₹18,000 - ₹60,000 monthly

Fixed

18000 - ₹60000

Earning Potential

60,000

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

39 applicants

Job Description

We are hiring Customer Support Executives for an International Voice Process. The role involves handling inbound/outbound calls from international customers and delivering excellent customer service.


Roles & Responsibilities:

• Handle customer calls for international clients (UK / US / AUS)

• Resolve customer queries related to billing, payments, technical support, or general assistance

• Provide accurate information and ensure high customer satisfaction

• Maintain quality and compliance standards on every call

• Update customer details and call logs accurately in the system


Eligibility Criteria:

• Excellent English communication skills

• Freshers & experienced candidates can apply

• International BPO experience preferred (mandatory for some processes)

• Comfortable with rotational / night shifts

• Willing to work from office


Salary Package:

• 💰 ₹18,000 to ₹60,000 per month (In-hand)

• Additional incentives & performance-based bonuses

• Paid training


Job Location:

• Mumbai / Thane / Malad


Joining:

• Immediate Joiners Preferred

Job role

Work location

Malad West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Cold Calling, Inbound calling, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Vibrantzz Management Services

Address

Malad West, Mumbai, Maharashtra, India

Job posted by Vibrantzz Management Services

FAQs about this job

Show all

Apply for job