Guest Service Associate

BRG HR Services

Malad West, Mumbai/Bombay

₹15,000 - ₹20,000 monthly*

Fixed

15000 - ₹18000

Average Incentives*

2,000

Earning Potential

20,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

12 applicants

Benefits include: PF, ESI (ESIC)

Job Description

We are looking for a guest service associate to join our team at retail store to assist shoppers, provide product information, process transactions, and promote sales. The role requires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of ₹15,000 - ₹23,000 with growth opportunities.

Key Responsibilities:

  • Greet customers and assist with product inquiries and purchases.
  • Provide accurate information on pricing, features, and after-sales services.
  • Cross-sell products and inform customers about discounts and offers.
  • Ensure shelves/racks are stocked and manage merchandise returns.
  • Coordinate with the team for seamless customer service and share feedback with the Store Manager.
  • Stay updated on new products and services.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. The responsibility includes achieving sales targets, excellent communication skills, and familiarity with inventory procedures.

Job role

Work location

Inorbit Mall Malad, New Link Road, Malad, Malad West, Mumbai, Maharashtra, India

Department

Restaurant / Hospitality / Tourism

Role / Category

Front Office & Guest Services

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Gender

Any gender

About company

Name

BRG HR Services

Address

Inorbit Mall Malad, New Link Road, Malad, Malad West, Mumbai, Maharashtra, India

Job posted by BRG HR Services

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