Help Desk Executive

Ventura Facility Services

Powai, Mumbai/Bombay

₹22,000 - ₹27,000 monthly

Fixed

₹22000 - ₹27000

Earning Potential

₹27,000

Field Job

Full Time

Min. 2 years

Basic English

Job Details

Interview Details

Job highlights

2 applicants

Benefits include: PF, Internet Allowance, ESI (ESIC)

Job Description

  • Handling resident / client complaints & requests
  • Help desk operations, calls, emails, walk-ins
  • Coordinating with housekeeping, security, technicians
  • Updating complaint registers / apps / tickets
  • Follow-ups till closure & customer satisfaction
  • Communication with society committee / occupants
  • Reporting site issues to Facility Manager

Job role

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Skills

Customer complaints handling

English level

Basic English

Gender

Female

About company

Name

Ventura Facility Services

Address

Incuspaze Hiranandani Lighthall Business Park, Saki Vihar Road, Tunga Village, Chandivali, Powai, Mumbai, Maharashtra, India

Job posted by Ventura Facility Services

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